Joan Lyles
GBSomeone finally called and listened to… Someone finally called and listened to me about FedEx deliveries. The FedEx driver service guy is a scary rude man. I don’t want him on my property and I appreciate that your company is re-shipping my oven with UPS. Thank you very much.
Thomas Wood
GBGreat so far I bought my Empava cooktop online and it was delivered sooner than expected, so that was great. The installation was quite easy too. I basically took my old cooktop out and dropped in the new one. I did have to reuse my old gas line adapter for the gas hose connection. The Empava looks nice and started up great! I’ve only had it for a week so I don’t know how durable it’s going to be long term.
El B.
GBempava oven Sister bought an oven that malfunctioned within a month so empava sent an inferior model as a replacement. A model that listed over $100 less than the malfunctioning model. This is wrong Update: my sister contacted Empava and they refunded the difference from the two models. This is ok but she still has an oven she really didn’t want but they at least made the money part right. So I will change the rating.
Cassandra
GBGreat customer service Great customer service! Received notifications every step of the way as far as tracking. Also received my orders very quickly. One came damaged and I got with customer service and they took care of my order very quickly and got me a new one sent right away. Highly recommend!
Walter Bell
GBMake sure the fire is big enough to get to 600 degrees. My first attempt only got to 300 As a Woodfired Bread Baker told me, make sure you sit in front of your fire and watch it at first, preferably with a glass of wine, to learn about its quirks before you put any food in it