The tub is just incredible The tub is just incredible! The whole experience was easy. They kept me updated as to shipping and it was crated and padded, no problem. The unit is beautiful and it’s the star of our remodel!

My tub arrived damaged My tub arrived damaged. I spoke to a representative named Aaron, who said he will try and get us a replacement, but he has not gotten back to me after many weeks.

Empava-48JT011 Tub I recently ordered an Empava bathtub and was thoroughly impressed by their impeccable service. The shipping was fast. The bathtub is beautiful but unfortunately during shipment a small crack occurred. I cannot say enough good things about how their customer service responded fast and addressed the issues to my satisfaction. They are outstanding! I would highly recommend them.

Beautiful, decent quality, practical Lot of installation setbacks.Drain is exactly where marked on drawing for connecting to your drain line.It has to be aside, or you have to lift the bathtub, as flexible hose is 1 1/4 " in diameter. The skirt is attached with low quality SS screws. In our case we had to cut the base frame so the bathtub to go through the door frame in upright position.Welded back with SS flux core wire, but walls are extremly thin, so careful with DC welder settings. Skirt was reattached with 20 new SS screws as old have had stripped heads. Electric box was placed opposite to the drawing.Please assure 90°corner wall to wall, before setting tiles. Skirt is removable from the back only. We love the finish product.

Great product - poor shipping experience Very knowledeable sales staff, Great product that is well designed and made. Our only complaint was with the shipping company who had poor tracking and took longer than they promised to deliver.