Scott Witter I E-mailed a Scott Witter about information pertaining to a spa I purchased and within minutes on a Sunday, he called me. In addition, he was very patient and congenial, and answered other questions pertinent to other spas. Finally, I did not expect him to get back with me until next week. This guy is the bomb. He answered all my questions and is just a down to earth gentleman. You folks have a gold mine. Don't lose him!

They forgot a few things in my original… They forgot a few things in my original order. I did not receive the Spa Bright and Clear Spa. They did say they would ship it out with my next order when I ordered the pre-filter in which I still did not get nor did I get any sort of tracking information. This has been terrible customer service.

I was late getting home for my… I was late getting home for my appointment and I thought I had missed my scheduled window. I was pleasantly surprised to see that The tech took the initiative to inspect the hot, locate the problem and fix the problem in my absence. Thanks to Carl I’ll be in my hot tub for the holiday!

The spa is excellent Sales Team Not The spa is excellent The sales people cost them 5 stars. I was dealing with one rep and his son butted his way into to our discussion My wife had to tell him to stop interrupting while she was talking. He completed the paperwork for the sale and added in hidden costs without an explanation. The service department and the product are awesome but the representatives on the sales side cost Barefoot a 5 star review

Trying to figure out the replacement… Trying to figure out the replacement sizes of head pads online was difficult. I made a call to customer service, she was terrific, explained the sizes weren't correct on the website also suggested that I should remove the pads when the spa was not in use. I had no idea, so in the future, I'll certainly remove the pads. I know now, it'll extend the life of them.