Abby Nason
GBcustomer service was overall good customer service was overall good, giving timely responses, and good instructions for how to identify where the leak was coming from. They just didn't believe that there were other problems going on than their first suggestion. Eventually I was able to solve the problem with some more tinkering.
Catherine Curtis
GBHAVA customer support was extremely… HAVA customer support was extremely helpful to me. It's a complicated story but I was being a bit of a helicopter parent and sending my son a dishwasher. We realized too late that they were not permitted in my son's apartment and then various problems prevented me from discovering that there had been a problem with the shipper and the PO box. Even though I was really tardy figuring this out HAVA hung in there with me, helped me track down the dishwasher and then waved the restocking fee when I finally was able to send it back. It was a long process but the department always responded to my emails in a polite, timely and reasonable fashion. Based on the quality of their customer service, I expect their dishwasher is excellent.
Matt
GBCustomer service stars The customer service department went above and beyond to make a way for me to purchase the accessory I was looking for. Quick response times and very clear on what needed to be done to get the job done.