Good prices, great customer service I buy a lot of cookware on-line and I have found MetroKitchen to have very good prices and high quality cookware. But what I really like about them is their customer service. I get prompt responses from them by email and phone and they have gone out of their way to help me. For example, I recently bought a Vita-Mix blender and they agreed to match a lower price I found on the web. They don't have an enormous selection, but what they have is all quality.

thieves.. they take advantage of the fact that most peope are used to a decent return policy. Their policy is not to take RETURNS for anything that is opened. How would you know an item is good or bad until you open it? and it is very clear that their own employees or affiliates have written reviews here. the sad part is most poeple who buy from metrokitchen will not know their reputation in advance

fast shipment good service I do ecommerce and have purchased countless units from metrokitchen. Likely over 10,000 in items, all with no issues. All ship same or next day. One single order had a shipment issue which they were happy to resolve w a refund. Not sure why the reviews are poor all good from me.

Excellent Service!!! We ordered a set of pots & pans and qualified for free shipping. To my wonderful surprise, we received our order within a few days. Greatly appreciate their excellent customer service!!!

Good quality! I liked one of the knife sets. This was really what was missing for my kitchen! My knives used to be where my forks and spoons were! And now they are each in their place in the stand! Good quality!