Louise Wood
GBExcellent service. Absolutely fantastic. Would highly recommend Excellent service, would highly recommend. I had my new Lacanche range delivered and the service was excellent. The entire ordering process was easy and stress free even under the curent difficult circumstances of 2020. Fitting service is fabulous. The fitters that removed the old range cooker and fitted the new one were absolutely brilliant. Would definitely recommend and absolutely use again in the future. Really pleased.
Mrs Julie Freeman
GBPenny Zako and Brenna -Fabulous Xmas cookery demo! Penny Zako, global AGA ambassador and Brenna from Edwards & Godding have just run another of their fabulous AGA demos. This Christmas cookery demonstration was great. Penny explained all of her recipes and AGA hints and tips so clearly and calmly, whilst Brenna organised everything and answered all Zoom participants questions.I now feel able to enjoy my Christmas cooking on my AGA R7150i with confidence. I thoroughly recommend these Zoom demos to all AGA owners! Thank you
Defender Driver
GBAvoid for AGA service Edwards and Godding or Reading have v poor customer service The leadership do not seem to understand what an aga service is and then try to sell u a £20k AGA .... total waste of time speaking to them ....
Nicci
GBWorst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.
Andy T
GBWe have used E&G for over 15 years but… We have used E&G for over 15 years but when our aga developed a problem in early December we were offered an engineer visit in mid-January. I explained that this would ruin Christmas but that made no difference. I subsequently found an engineer more local to us who came out within 24 hours and fixed the problem. He also resolved a long standing problem that the E&G engineers had ignored for years. And he was 40% cheaper!