Jennifer DeSena
GBMy 13 year-old hound mix Sandy is a… My 13 year-old hound mix Sandy is a member of our family and we love seeing how she enjoys her healthy Totus food! Customer service is extremely attentive as they know how important Sandy’s health and happiness are to us.
customer
GBThe best dog food I could give my fir baby Lilly has been eating totus foods for over 3 months . She absolutely loves the turkey and gets so excited to eat .. it’s real food with meat and veggies The customer service is exceptional . I’ve texted mike several times over the last two months and he immediately gets back with Thank you totus , mike and dr Rick For providing Lilly with the best diet my baby could have If I could give 10 stars I would
Jana Beykirch
GBTötus goes over and above… Tötus goes over and above for their customers! I have nothing but great things to say about the service I have gotten the past year from Tötus… Michael, LP… they’ve always been on top of my questions and helpful. I like this food for my two English bulldogs who are a needy special breed. **Highly recommend **
Mike Kunert
GBOur ToTUS Story... Our adventure began back in the spring of 2023, when we decided that we wanted to bring a new puppy into our lives. That is its own story and would make this review turn into a novel. Skipping forward, in August of 2023 we brought a new black lab puppy into our home. Through Lisa, owner of East Coast Labradors, we were told about ToTUS dog food. We had already developed a lot of trust in Lisa and had no hesitation in starting our puppy out on ToTUS Beef For Puppy. Having been in IT Engineering for 20+ years, it's within my nature to do a deep dive into research on just about all things and did so with ToTUS dog food. I am very spec-oriented and found ToTUS Beef For Puppy food to have all the nutritional value any puppy would need. Our puppy loves the food so much that the challenge became to find a puzzle-type bowl to slow down his eating. He eats it so voraciously that we feel guilty we’re not feeding him enough!! Our initial 8-week-old puppy is now almost 9 months old, and he looks great, has tons of energy, and lights up when he knows he's about to eat. We could not be happier, as I'm sure our now huge puppy is as well :-) This review would not be complete if I didn't include a bit on the level of customer service the ToTUS Pet Food family offers. As I said prior, I research everything. So, I had many questions I needed answered. My first touchpoint was Larz, who picks up the phone personally every time (there is no business-like phone queue). He answered all my questions completely, many of which were admittingly either basic or around the order process and quantity, given the fast-growing puppy we now have running around. Once my questions reached a more intensive complex level, Larz asked I speak to Michael, the owner/founder of ToTUS Pet Food. Michael then reached out to me, and we ended up having a 90-minute phone call. That speaks volumes (no pun intended) about how this company views their customers. To have a company owner personally take the time to reach out and interact with a customer one-on-one is something of a rarity these days. Providing excellent customer service should be of top concern to any business and goes a long way to a fulfilling and successful future. I have no doubt ToTUS Pet Foods will find this success, and I personally hope they do as we will be feeding our puppy (now), dog (soon) ToTUS Pet Food for the rest of his life. Thank you, Michael, Larz, and the rest of the ToTUS family.
Diane Key
GBBest Dog Food Ever! I have 3 dogs, one elderly. They LOVE this food (dogs have been on this diet for about 4 months). The elderly dog now has a lot of "pep in his step". The others have beautiful coats, etc. The portion sizes given are correct. It isn't a lot of food at one time but it is what is needed. None of my dogs have become over or under weight. The food fills them up better than kibble. I notice them not being so hungry all of the time. Another benefit is their bodies use the majority of this food so you will notice a reduction in waste products to pick up after. I would recommend this product to anyone without reservation.