Prudence Achiri-Ngu
GBMy order is due next week so I'll give… My order is due next week so I'll give a proper review then. Hoping to hear back from Casadelamo.
Patience Nonyane
GBVery unhappy with the customer service Very unhappy with the customer service. I ordered a dress 2 weeks before my wedding. I contacted the comonqy and was told it should arrive before the end of the week dress never came. I called their London brunch and explained to them that it was my wedding dress and I needbit to arrive ontime. The lady said she will post it on Monday for next day delivery which she never did I called and messaged tirelessly eith no response. She answered me on Tuesday and said she has posted it and it will arrive on Wednesday morning it is 1400 Wednesday the dress has not arrived and my wedding is today soo disappointed. I DO NOT RECOMMEND THIS COMPANY TO ANYONE SHOPPING FOR IMPORTANT EVENTS IT WONT ARRIVE ON TIME AND THEIR COMMUNICATION IS HORRIBLE THEY DONT REPLY IM SOO ANGRY. SHE ASKED ME TO SEND THE DRESS BACK FOR A REFUND HOW CAN I SEND IT BACK WHEN IT HASNT EVEN ARRIVED
Alison Sturge
GBThe items were lovely and well made The items were lovely and well made. However the communication from the company is excruciatingly poor. Text email, even WhatsApp is ridiculous to try and get hold of someone and get a reply.
Susan
GBThe dress is beautiful The dress is beautiful, although too tight on the top part. Since they didn't have my measurements l forgive them. I think the dress would have been excellent if l gave them my accurate measurements. On that note l give them 8 out 10.
Helen Chinyere
GBDress does not fit Dress does not fit, top is very big and the lower part is small. Very poor customer service and not been able to get someone to address my issue in terms of exchange or returns. I could not use the dress for the reason it was purchased. Very expensive as well. I regret buying the outfit