David Stimmel
GBRylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.
Fred Carr
GBCustomer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.
John Sanders
GBExcellent! Excellent!! Fast delivery!! Had an issue with one of the parts I ordered not being compatible with the size door frame I had ordered and they emailed me and was resolved immediately!! Can’t say enough about how easy the process was. Thanks guys, I will definitely order from you again!
Todd
GBExcellent customer support As a business owner, I've had a lot of experience with dealing with vendors. The decline in customer service in recent years is a sad fact of life. However, working with this company has been a different experience. I have had all my questions answered quickly and competently. Ben has been of such great assistance that I am not sure that we would gone forward with our project with 3 sliding doors in an office retrofit without his advice and assistance.
Nate
GBQuick shipment -