Customer service was outstanding! Customer service was outstanding!! I had to change my frame order size two days after placing the order; and, it couldn't have been easier. They stopped/cancelled the UPS order and resent/resubmitted the new size. All the time being very understanding. Would highly recommend this vendor to anyone...can't wait to install this pocket frame.

Exceptionally pleased with Ben's… Exceptionally pleased with Ben's Customer service skills. We had a bit of a mishap in the beginning but Ben took care of it right away. I will be working with this company on ALL future pocket door orders.

Rylan was great with responsiveness and… Rylan was great with responsiveness and provided quick, complete answers to questions. Very helpful. The unit arrived today, so I can’t comment yet on installation aspects. It appears on first glance everything I ordered is here and in good shape and as advertised.

Superstore is a great company other… Superstore is a great company other stores should follow their lead. talking to one of the agents was a pleasure, doing business with over seas company was kinda interesting, and wondering if I would ever get my door. But is wasnt a problem I was told that the ship was docking in the next two days and within a week it was at my door. They offer online videos for us DIY very informative with step by step instructions.I have the frame put together and in the wall and now getting the door ready to install.. I would buy from this company again.. win win.

Terrible business To return a tiny piece of door hardware they want to charge $85 for shipping on top of a 30% restocking fee. Plenty of other businesses out there to accomplish whatever door hardware thing you’re trying to do so don’t give this company your business.