Great Customer Service I purchased a pillow for my daughter as a Christmas present 12/2023 and she loved it! The packaging was beautiful it came in a black elegant bag. After a month she begin to see feathers come out of the pillow and some of them hurt and pretty soon it was in her hair, clothes and bedding. I contacted Customer Service and related her experience. They contacted me and apologized and sent out another pillow which was to my surprise I didnt expect that. So that made all the difference and made this Mama happy! We just got the pillow today and hopefully no more feathers lol. Thank you PeterHanun for your professional service and wanting to make this customer happy.

Actually I want to give ZERO stars Actually I want to give ZERO stars. Horrible experience. Shipping is terrible, takes forever and it comes from China!!!! Then quality is the worst. Used it for a couple of weeks and feathers poking out and peaking neck and face. Reached out to Support and they refused to refund because of their 30 days return policy. And the want me to send items back at my costs. STAY AWAY!!!

Because I usually wake up with a stiff… Because I usually wake up with a stiff neck, I tried several different pillows. This pillow is the best!!!!

Like it but not subtle. While the pillow has a luxurious feel and looks beautiful, it just wasn't for me. It's a little on the heavier side in weight because of its great quality, but it was difficult to lift and move as I have arthirits in my hands.

The fabric is very soft Slept on the pillow for one night and felt quite comfortable. The rebound effect is good, and there is no discomfort in the neck. The fabric is very soft and comfortable, lying on it gives a very relaxing feeling. But customer service needs improvement.