Great product Great product! Slow shipping. Nothing like waiting a while to get your project going.

Shipping slow I had to call numerous times to receive any information about tracking numbers . I only got them after two weeks calling. If you have someone scheduled to install your chimney you might have a hard time finding out when to expect your order.

Exceptional! Exceptional customer service and technical advice for purchase and installation of flue and chimney pipes for a wood stove. I called on several occasions with questions and every time I received competent technical advice without being shuffled from department to department. The company also has great tutorial videos on all the important components for woodstoves - these videos were a great asset! I also had a shipping issue and working with the customer support persons was a pleasure. They were proactive and communicated very well. All the products I needed were in stock, well priced and shipped promptly. I highly recommend working with Northline Express.

Large fireplace screen I ordered a large and tall, five panel fireplace screen. The screen was everything I expected. I was very happy with everything until I began to use it and as I remove and replace the screen to 10 the fire two of the caps on the bottom base fell off and the long decorative cover That causes the hinge to not be exposed continues to fall off. I probably would not buy again from this company based on the effectiveness of the screen.

Insufficient packaging The packaging for my order was insufficient and the item arrived bent. I had waited so long for the item that I didn’t want to return it so I straightened it out the best I could and used it the way it was.