The website is a pleasure to browse… The website is a pleasure to browse with quality products and enough detail to enable confident purchases. I am giving four stars instead of five due to the long delivery time (30 days). Upon arrival, I realized the product was shipped from the manufacturer (not from Lightopia) so the items were probably out-of-stock and had to be backfilled. Since I was not in a rush to receive the items it was nothing to lose sleep over. However, if you are working on a time-sensitive project you should order far in advance or check availability before ordering.

Order First of all, they had the item I wanted, & they ship to our location. Their customer service actually has a live person to talk to vs texting a number. I haven’t received my order yet but they are keeping me updated!

Professional Service and Selection Ken is one of the best for taking care of a customer....multiple brand order that was seamless with his extra work. We will continue to use Ken at Lightopia. Michael H.

First time I buy a product there for a client First time I buy a product there for a client, the color does not look similar, the color is very different from what is seen in the picture very different, I am not happy with the product. They should be more realistic with what they sell

Customer support sets Lightopia apart The Big Ass Fan is exactly what we needed and the quality is great. But the support from Opal Masters was stellar. She made this one of the best online shopping experiences I’ve had.