Mary Ramos
GBExcellent Product, Lackluster Customer Service First off, the product (3 posters making up one scene) are beautiful and of very high quality. They are just perfect. My disappointment is with being able to contact the organization. There is no telephone number to talk to a person about your order or to ask questions about the products. You have to either chat online or email. Well, okay, I guess. However, several national shopping websites offer Haus and Hues products, so I thought I’d be able to contact them. I went into the chat from their website and you enter your name, email address and question. No one ever came onto the chat window (30 minutes) or followed up to my email. Also, I sent an email the same day and no one ever answered the email either. Also, there is no option on their (Haus and Hues) or any of the national shopping websites offering their products to expedite shipping. That too seemed unusual for such a widely renowned company with excellent products. So overall, they have outstanding, high quality, unique products and lackluster customer service.
Kennedy
GBAmazing Customer Service I accidentally put the wrong address details when ordering so my shipment was returned to sender. I contacted customer service and they were so quick and helpful with my request! When my print got here, it was higher quality than I expected and exactly what I wanted! Will definitely be shopping here again. If you’re on the fence about purchasing a print- just do it. You will be happy you did!
Marnie Simmons
GBVisually appealing and perfectly neutral Very nice, visually appealing, neutral oak wood frames! These 8”x8” frames are exactly what I was looking for. They frame my artwork beautifully.
Dennis Wilkins
GBThere is a significant delay in… There is a significant delay in receiving my order; in fact, you're asking for a review before I've received it. My email regarding this was unanswered, and later text message was answered in a delayed fashion ... but still without an answer as to where my order is.
Carol
GBBeautiful artwork poster Beautiful artwork poster! Very nice frame. Quick delivery; well packaged. Expected it to be in the frame when it arrived…hence four starts instead of five.