I think the problem is with FedEx I think the problem is with FedEx. The box was left out and not under the porch. Therefore, the box got soaked. I’m letting the picture dry since it only had one layer of wrapping around it. I notified the company about the problem. Their response was impeccable. It was timely and focused on customer support. The issue was handled toward customer satisfaction. This has made for a positive result and experience.

❤❤❤❤ Received my picture today,and it took my breath away. Wonderful workmanship, Great quality,and professional packaging. It's for my daughter for Christmas,she will be so pleased, with all her favorite things in the picture.Thanks so much! If anyone is hesitating to order. DON'T. You'll love it!❤ Renee Lands

FINALLY GOT MY PICTURE Never got my order. FedEx claims it was delivered on 12/3. I have security cameras and they show no deliveries where made on 12/3. Reached out to Hayoo several times about not getting picture. Keep being told to wait. This is BS I want my picture or my money! UPDATE: Finally got my picture and it's exactly as described . Very happy with picture.

The canvas I ordered is beautiful and I… The canvas I ordered is beautiful and I cannot wait to gift it to a pastor/friend who is officiating my daughters wedding in July. He and his wife live in a cabin/country home, and this will look amazing in their wall. The canvas also came in pretty quickly, which I am thankful for.

Love the picture…but am not happy with… Love the picture…but am not happy with the exchange/refund policy….Not allowed to return item even though I haven’t took out of packing just put up to wall and it doesn’t go with my decor…the only way to return it is for the item to be damaged in shipping… And once you write a review you keep getting a message from Trustpilot…I am assuming wanting you to change your review you wrote..