The website isn't user friendly The website isn't user friendly. They changed it since the last time so while I ordered it the same, it came through differently and they wouldnt fix it.

Above and Beyond I sent a message to Smallwood Home asking if I could split an order, and have one shipped to a dear friend and the rest to our home. Autumn and Ashley were answering within minutes and went to work to make things happen. More than I could have EVER expected. This company knows what CUSTOMER SERVICE IS!! Ashley changed the frame color to fit the scheme of a Fla home and even made sure to apply a coupon code that had expired the day before. I said in a recent review, that Smallwood Home makes adventures into memories in our home. Now, I can compliment the ladies of the company for EXCELLENT SERVICE! Thank you Ashley and Autumn. You make a difference❤️

Extremely responsive when there was… Extremely responsive when there was minor frame color issue. Thank you for your prompt response and excellent customer service.

If you were thinking about it, DO IT. I have used them a few times. Beautiful, quality prints and quick shipping. This past time I received a picture with a crease in the middle and emailed customer service a couple pictures and Within… idk 15 minutes they wrote me saying they are shipping me a new one right away. Cant say enough good things

Wonderful company Wonderful company. The photos came out amazing. I had an issue with one since I didn’t upload a good quality photo and they redid it for me. Customer service team was amazing.