K. Cole
GBAwesome Service & Product The first item had a defect in the light, but when I emailed for help they rectified it before even responding to the email! I love my heart lamp, and I’m super happy with customer service. Overall, a fantastic experience!
Lorena
GBExtremely impressed - flawless customer service Wow. Just wow. This company has gained a lifelong customer today. I am very impressed. Absolutely flawless interaction with Gessato. My order was shipped super quickly & arrived in a very timely manner. Upon receiving, there was an issue. I emailed them late @ night about it. The next morning, a human responded & provided an actionable response. Nothing canned. Then, as soon as I sent over my response, they did their part right away. Every single communication was quick, on point, I was offered options & the end solution was extremely satisfactory. Also, no canned responses @ all. If you are reading this, go ahead and place your order with them. Also tell all your friends. Do not give your hard earned money to a big, faceless company. If any issues, these good people will take care of you - same as they did with me. Gessato, you rock! PS Wanna hear something else? I previously placed another order with them a long time ago. Guess what? At the time I placed this order, they sent me a separate email thanking me for my loyalty. Small gesture, but I was impressed & felt noticed (even though I am aware that this is an automatic process). This company really does customer service right.
Everly Diaz
GBGreat store for interior designers! I had several queries prior to ordering and the team were so helpful, nothing was too much trouble for them. I ordered material swatches which arrived very quickly. I made my choice and had to arrange a specific delivery date to my project site. The team was very patient and accommodating. My experience has been positive all the way through. Thank you.
Kenneth Tufaro
GBI purchased a beautiful chair.......... I purchased a beautiful chair from Gessato. It arrived in good condition and looks fantastic in my home. I also took advantage of a sale they were having so it was great to get a better deal.
Ronnie Gram
DKVery happy with my new portable lamp I purchased from Gessato an outdoor portable lamp which arrived very promptly. The quality of both product and service are outstanding. Thank you.