Lucy Marrison
NZParcel never arrived Ordered a memorial item for a recently passed family member. It never arrived. After one month of not receiving any shipping confirmation or a valid tracking number on the website I contacted customer support. Initially, they were apologetic and planned to resend it. Then they stated that it had arrived (it has not; we have a ring camera), and that it was too late for me to complain (when previously my order took 1-2 months to arrive). They refuse to contact the delivery company, or amend their error. I feel like I wasted $57 I don’t have, on something that was supposed to be special, just by being patient Absolutely DO NOT RECOMMEND. I believe this service is a scam.
Emily S
GBThis is a great company! This is a great company! I purchased an acrylic jigsaw puzzle and Canvas Chimp worked with me to get it just right. They are quickly responsive and shipping was fast. It's a beautiful set and the thick pieces are satisfying. We're happy! (And, if you need hints, it comes with a full-size color canvas print that has outlines of the puzzle pieces.)
Kirstin Russ
GBImpressed I had to pay extra to get shipping in 10 days, which was a bit of a bummer. However, I was beyond impressed with the packaging and the quality of the canvases. They were definitely packed with care and my entire box of 20+ canvases was delivered with no damage at all. The mounting includes a back plate for more support for each canvas and I hadn't expected that. Thank you for a great experience!
Nina
GBEvery order I have had has been… Every order I have had has been flawless. Each piece is always more then I imagined it would be. Receiving is always with in the days shed for deliverely. You are what all businesses should take an example of how great customer service works.
Ach Gadol
GBevrything was perfect especially the… evrything was perfect especially the shipping - it was fast!