Private
GBNo idea when items will be shipped or arrive I ordered weeks ago. One item was to be "shipped at the end of March" - nothing has been shipped yet as far as I can tell. Waiting for a response. The products look nice and it is an interesting concept, but I still have no idea because I am waiting to see when anything will even be shipped. A suggestion for whoever is running Garden Glory - give estimated arrival times for items and give updates. If you dont know when something will be ready because of your internal production delays, be more transparent about it. Will I ever get the products? No idea/no idea when.
Lilly Kitshoff Engelbrecht
AEProduct is substandard. Quality control to be stepped up! I ordered two garden hose and antler bracket sets, but both were damaged. They keep replacing them, but they keep arriving chipped or the holes in the brackets don’t align with the nodules on the horns. It’s been a very frustrating couple of months trying to get this sorted and although the customer service team have been very patient and accommodating, it’s sad that the product is a disappointment. Finally I received a set that wasn’t chipped as I recommended that they bubble wrap it, only to have the nodules not align again with the bracket which means that the bracket doesn’t sit flush to my wall. The whole thing rocks back and forth and feels very loose. So disappointed with this “luxury” garden set.
Helena
SEThe nozzle killed my flowers because of… The nozzle killed my flowers because of the water pressure and it came off the hose. The company refused to accept a return or exchange. Don't buy products from this company they are useless and expensive.
Stacy Ann Withrow
GBsilver "root" Christmas and dark fantasies I purchased the silver "root" Christmas tree stand and the dark fantasies hose kit which is the black hose with the black antlers holder and the spray gun. I was worried at first because I never received a receipt via email and I never received a shipping notification. But my order arrived promptly 6 days later and I opened it last night. This hose set, though I know is an extravagance (that Im incredibly grateful I was able to get for myself as a little pick me up after a difficult couple of years) is everything Ive ever wanted in a gardening hose. Its beautiful first of all. The packaging was so secure and all the boxes and pouches for the parts are just lovely touches. I was able to easily click the hose and handle together and I used it for the first time today. No leaks, no kinks, and no issues so far. My husband will mount the holder to our outside wall tomorrow in the back yard and I feel so thrilled about the whole thing. When I first told my husband what I spent on this he was aghast but when he saw it today he was like "This is a really nice nozzle! Oh those antlers are cool! Wow, ok so yeah I like it". I mean it really is the coolest looking thing. I obviously wont be using the tree stand until the holidays but I did unwrap it and it was stunning and heavy and just so cool. So I am very happy with my order and Im really looking forward to enjoying my hose all spring in the garden and my tree stand in December. Thank you Garden Glory!
Annie
AUI rate them all the stars ⭐️ I rate them all the stars ⭐️ From product to customer service always a great pleasure to deal with them. I’ve bought everything in white I ❤️❤️❤️❤️❤️Love the product!!! Annabelle