avaoasis.com

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2.33
Based on 15 Reviews

5

33.33%

4

0.00%

3

0.00%

2

0.00%

1

66.67%
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Tracy Fender
GB

I placed my order on April of 2021 I placed my order on April of 2021. They sent an order number and tracking info but all it shows is the same status of ready to ship. I have emailed four times with no response or updates. THIS IS THE most RIDICULOUS website and customer service I have ever experienced. DO NOT SHOP THIS WEBSITE

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David Heffron
GB

I ordered 2 items on 13th of February… I ordered 2 items on 13th of February and paid just under 50 pounds for them, getting in touch with them is virtually impossible, they have 50 quid of my money with nothing in return, don't touch them with a barge pole.

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michelle
GB

I ordered canvas I ordered canvas, feather lamp and candle holders and all arrived on time. The quality of the product is really good. Great customer service. Answered my query promptly. Will use this website again.

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Sebastian Bleich
DE

Terrible quality and no way of getting… Terrible quality and no way of getting response from customer service...they dont react to emails. I assume its a scam and product cheaply manufactured in china with bad quality. Learned my lesson and will check trustpilot before next time

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Joshua
GB

Avoid this website at all costs Avoid this website at all costs. After receiving the lights we ordered we were shocked, nothing at all like the pictures on the website show, terrible, terrible quality. Initially we ordered lights and after purchasing was sent a confirmation email with the incorrect lights, we emailed and received a response 5am the next morning saying our order had been corrected, funny, since we've received our goods and I emailed them complaining we've received no response whatsoever, twice we've emailed them! The quality of their product is absolutely poor. They sell themselves as a boutique service, yet the product we received looks like it was made by a two year old. The lights and stand smell like a glue factory, and you can tell these were made cheaply. Daylight robbery. Oh also, if you want to return the product, good luck, you'll have to pay for shipping to Morocco!

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