Easy Transaction Review by Anonymous User I was worried about buying something so expensive from bbq galore since I had never heard of them. They had the best price around by a couple hundred dollars. I was wrong to be concerned, I had no issues with the purchase, shipping, or delivery. (Shipped all the way from CA to PA in about a week.) Delivered on an 18 wheel truck then brought down my driveway into my garage by a forklift. I would highly recommend buying the big joe 3 from bbq galore!

Satisfied customer Had the product i needed in stock, when other companies did not. It was easy to order, and was shipped immediately. I believe we ordered on Tuesday, it arrived today. Happy customer

Can’t not recommend this at store Can’t not recommend this at store. Customer service is awful. Went into look at replacing a Cabana Coast lounger in Sept 2021. Dealt with a part time employee, who went back to school and did not follow up. Went in several times to inquire and was told Would have to wait until she returned????no hand off to another staff member? Next thing I know a lounger arrived with my name on it at a cost of $3000 and it is absolutely nothing like my current outdoor set. Was given a choice of purchasing the lounger or a restocking fee of $1500. Since I didn’t document communication from the beginning, moving forward I emailed all communication. I am getting ghosted by the store manager, who at the time said she work to resolve the issue. Extremely bad customer service.

Do not deal with BBQ Galore. I purchased an expensive lounge suite and table based on the stores recommendation and the advertised fact it was UV resistant. It wasn't. Just outside the warranty period the whole lot has split apart....and it isn't even in direct sunlight. Its under a verandah. The store didn't want to know. Got my money it seems. I just wanted to explore the opportunity to get repairs etc....no, I am on my own.

My BBQ Galore Grand Turbo is only ok. My BBQ Galore Turbo STS is generally well made, but still far from great. For a Stainless Steel Grill, it mostly is, but not all. Found out that the grate is only glad in SS, and the core is iron metal. Which over time fails @$100/set delivered. Burners are very thin SS Sheet metal and fail after a few years, $300/set delivered. Not cast SS like my previous BBQ Galore Captn Cook. The Ceramic Flame Tamer Briquette are also a poor choice over Stainless steel hoods, and cost over a $100/set to replace. The burner igniters also corrode and fail, and have to be replaced every couple of years. The mounting blocks for the caster wheels are also metal and rusted right through. The design of the grill allows rain water to enter the grease pan and the cupboard storage areas under the grill. So a cover is not just a good idea it is required. However the corners of the wing shelves are so squared off and pointed that it is extremely easy to shred a grill cover if one is not super, super careful when putting it on or taking it off. In summary it cooks great, even heat, but very expensive to own and maintain.