Old Brick Furniture

33-37 Warehouse Row, 12205, Albany, United States
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2.35
Based on 20 Reviews

5

5.00%

4

15.00%

3

30.00%

2

10.00%

1

40.00%
About Old Brick Furniture

If you LOVE quality furniture and mattresses at fair prices, shop Old Brick Furniture & Mattress Co. for the furniture you'll love at prices you'll love even more. For more than 25 years, our home furnishings store has empowered households like yours to never settle for less than the best. When ordinary furniture bores you or you need to replace worn pieces, you'll find intriguing selections in designs from traditional to modern. We understand that furniture and mattress shopping can be stressful, but our people-centered customer service keeps it hassle-free.

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ANDREA & MIKE
GB

Great furniture & service, rough delivery The sales process and furniture quality are great. The delivery was not. The delivery staff left zipties and other debris all over our living room where our infant plays. We had to clean up after them. The furniture was also damaged, but Old Brick customer service did a great job of getting someone out quickly to address it.

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dale dame
GB

DO NOT DO ANY BUSINESS WITH THIS… DO NOT DO ANY BUSINESS WITH THIS FURNATURE COMPANY. DO NOT PUTCHASE THERE SCAM WARANTY . They sell you a warranty and when you need to file a claim They blame everything on wear and tear. But when you Purchase the plan, Old Brick has there sales people lie right to you face and tell you it covers everything MGF defects, pet damage ANYTHING that happens its covered.. but they don't tell you there are hidden stipulations. you never see them until you get a claim that you have to file. And to the Customer care Witch you are rude and nasty, should be fired. There are many reviews online with several people having the same issue I have with the scam warranty. I have filed small claims with Clifton park town court and have sent a claim to the Attorney general and BBB about the actions and scam along with taking advantage of customers. Old brick Screws their customers that support them in there community's. Shame on them. I will never buy from them again or I will always recommend people stay away from them.

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DAVID
GB

Why do you not have more options Why do you not have more options, so we could look at various facets of your operation. Since you did not ask, I will offer. Delivery staff was excellent. Store staff was reasonable. Selection was fair. Cannot comment on price as I did not shop around.

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ROBERTA
GB

Horrible experience Horrible experience, the only reason I gave a 2 star was because of receptionist. I waited 12 weeks which came damaged, when reordered, another 12 weeks and they order the wrong size, reordered, waited another 12 weeks and they sent me the wrong size again! Bad service manager!

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RON
GB

Purchased a living room set Purchased a living room set, they said one of the pieces would take about 4 weeks, it has now been over 2 months and we are being told it could be a few more weeks.

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