Color description is confusing Color description is confusing. I ordered a “grey” pet house and got a red one with a grey roof. When I contacted customer service thinking they sent a red one by mistake, they said it was correct because the roof was grey. However, customer service was prompt and my cat likes the house even though the bright red house doesn’t look nice on my porch.

Not the best Customer Service This has nothing to do with product quality. I give poor rating b/c of the return policy which says 14 days, but when I contacted them upon receiving item b/c I no longer needed it and wanted to return, two different people replied with two different responses. One tried to negotiate an offer with me for 1/2 my money as refund, which wasn’t stated as an option in their policy online and the other one said okay but I had to bear the cost to return. I was okay bearing the cost of return but not negotiating a refund total. Not a very customer friendly experience with two different stories being communicated sad to say.

Great pool Great pool. Great price. Holds water well. Maggie has long, semi-sharp nails and the liner is very thick, no punctures after use so far. Very happy with purchase and it arrived quickly. Would highly recommend.

Great product - Cat approved The product is great and merchandise is shipped quickly. I'm glad I found Toozey to keep my outdoor cats warm and healthy through the cold winter months.

We were able to get the beautiful house… We were able to get the beautiful house ready to be occupied by our dear little chihuahua and she loves it! Such a cute house!