So far Due to inclement weather our package was late. So far the construction of the heating pad is high quality.

Perfect cat/dog heated house Perfect cat/dog heated house. Simple to put together, no tools necessary. Soft padded pad , heating unit for warmth. Inside or out. Presently using it for my dog. Loves the two entrances. Feels comfortable laying and playing inside. Looks adorable, doesn't take much room. Wish I can post a photo.

Color description is confusing Color description is confusing. I ordered a “grey” pet house and got a red one with a grey roof. When I contacted customer service thinking they sent a red one by mistake, they said it was correct because the roof was grey. However, customer service was prompt and my cat likes the house even though the bright red house doesn’t look nice on my porch.

Choices My kitten always wanted the water out of faucet when it was on so we tried the toozey fountain and my kittens like it better than their regular drinking bowl.my kittens like having a choice of how high the water can go

No customer service No customer service. Shared my email address on a group text with other customers. Violated my privacy. No other way to contact them, except email. No where on site can you cancel or change your order Do not use them.