Mel Byars
GBHaven't received order Haven't received order placed on Jan. 17. Other reviews indicate that this is normal for this company. I will wait until Mar. 3, 2022. If no delivery in good condition by then, Amex payment will be canceled. Mel Byars
The owner of a broken frame
GBProduct Damaged, Poor Communication, Unresponsive Owner It took over 6 weeks from the order to receive the product. Modern Memory would not answer their phone, return my emails or texts, or return my messages when I inquired about status. When the frame finally arrived, it had been damaged in transit; the plastic was broken and the frame was chipped/cracked in three places. I texted Modern Memory and sent pictures. They said they would send me a replacement frame, but they have not done so (over three months later) and will not respond to calls, texts, or emails. Beware!
Danny Ryan
GBIm only giving 1 star since 0 is not an… Im only giving 1 star since 0 is not an option. The frames are extremely cheap with plexiglass not real glass. And very cheap wood. All 4 frames were chipped or scratched. Customer service is impossible to deal with.
Michael
GBCheap frame with plastic instead of… Cheap frame with plastic instead of glass. Picture out of focus,
eepp
GBI strongly do not recommend I do not recommend. I placed an order on November 18th. Today is December 6th. It should be shipped 2 to 7 business days after order. When I contact customer service, they don’t give any response