Cedric Corley
GBMy purchased unit arrived on time and… My purchased unit arrived on time and with no transportation damage. My experience with Budget heating &Air at this point has been great.
Ted Showalter
GBI ordered a goodman 5 ton split heat… I ordered a goodman 5 ton split heat pump unit and 12000 btu mitsubishi heat pump minisplit. was told they would be here last Friday or Monday which was yesterday and then when I called today to check on Mike said they had just been shipped from the warehouse today. Mike went on to say they have issues shipping unit on time and doesn't know why they don't fix the issue. So buyer beware about what they tell you and I haven't even gotten my units yet so hoping nothing is wrong with them. But I will not be ordering from them again due to shipping issue that they make you pay extra to get.
Rolland Lucas
GBThe unit itself and staff were all… The unit itself and staff were all great. However I drove over an hour to pickup the unit myself and was still charged for shipping. I think that it’s miss-stated as shipping but is likely some other fee. Either way it was significant and unexpected.
Alsome
GBCustomer service is great Customer service is great. My needs were taken care of and the order was verified by them to make sure I was ordering the correct replacement. Will continue to do business with them
Ronald Warren
GBGreat Air!! Budget's service was first rate. I was assisted by a long term employee who was American and spoke English. I'm not racist, but I'm spending thousands of dollars and the communication must be clear and understood. The sales rep knew all about the Rheem product line and walked me right through the sale. My new undamaged system was delivered in 4 days!! Awesome service!!