Janice Lamb
GBNew boiler recently fitted within 48… New boiler recently fitted within 48 hours of contacting them...I had three quotes and for exactly the same service ImpraGas was the most reasonable and affordable. Fitters were friendly and cleaned up after them so would definitely recommend a quote from them before using anyone else...The ten year warranty on the boiler is a bonus and with the ten year service plan at a very low cost I'd definately choose ImpraGas again. Just one thing I couldn't understand was the fitters said the radiators didn't need flushing even though the last time they were flushed was when the last boiler was fitted ten years ago...But all in all very happy with the service from them.
Margaret
GBEverything good until service time as… Everything good until service time as previously described by everyone below 10 year services which we paid for now useless have to go back to home serve which we cancelled. If anyone knows how we can get our money back please let us know
Dannie Owens
GBThe Installation man Ross did a good job! The price was good for us. The installation man -Ross did a fantastic job! Three days for the entire central heating system, Ross arrived on time and tidying up as he goes. We are very grateful for Ross’s professionalism and dedication. The lockdown announced from day 1 evening, but it didn’t affect Ross’s working attitude. We were very sorry that Ross’s accommodation decided to close, so Ross has to looking for somewhere else at 10pm! He still arrived and finished all the work on time. The down side of this company is that when we found out our main pipe was good enough for the installation, but they won’t willing to refund us from their quote. After a serious explanation and discussion they were only will to refund £50! We will update on their service department when the time comes.
Nichola Forrest-owen
GBHad a yearly boiler service carried out Had a yearly boiler service carried out by Adam P I would give him 5* rating as he was really helpful and worked efficiently. Pointed out an issue that I have with the system and a solution to fix it. However ImpraGas aftercare is none existent. Great at making the sale pitch with promise of follow ups etc but this is not the case. Although I have the 10 year servicing plan it’s really expensive for the quality of care given after you sign the dotted line. Engineers who fit the boilers and service them are great but would be cautious about the aftercare and customer service. Adam 5* but ImpraGas 3 so overall rating of 4
Steve Way
GBImpraGas were very impressive ImpraGas were very impressive. They were able to come and survey my home the same day that i had made an inquiry. The depth of information provided was great, and i was informed of all the activities involved in installation of a new boiler. The finance options also made it affordable for anyone on any budget, and if yoou are not going to move house, then the longterm options make a lot of sense. They were able to arrange installation 3 working days after the survey, so no long waiting period. Everyone who arrived on site was polite, professional and clean. It is nice to meet a trades company who turn up when they say they do, and leave your property as clean as when they arrived.