Layla Simerly
GBGreat customer service National Floors made this whole process of getting new carpet smooth and pain free. I couldn’t be happier with the finished product. It only took a week for them to come out after the sale was final . The installers were in and out in less than 3 hours . We will definitely be using them the next time we need flooring .I received a gift card for my time in posting this honest review.
Sybil L
GBHappy results I saw a tv commercial for Nat'l Floors Direct, made the call, and set up an in-home estimate. Their representatives were professional, prompt, warm and friendly. I had shopped around and it took me quite some time before I decided on this company. The price was within my budget, and I was able to make choices that were pleasing, even though unforeseen circumstances prevented me from truly doing everything I had originally hoped.They took their time to go over what was expected and made sure I was satisfied before it was completed. My floors look great, and the installers did an excellent job.
Phil Wong
GBNew Floor Installation The installers Vincent and Eric from National Floors Direct where prompt and courteous. Vincent was patient and listened to my wife's questions. He answered professionally and put her concerns at ease. They worked in a neat and orderly fashion and completed the installation in a few hours. Upon completion they cleaned up after themselves and left us with a new floor that we are very happy with. The floor we chose is Shaw- Cortec- Quincy Oak.
Curtis, Mark
GBAmazing experience Amazing experience. I have my elderly mother living with me and needed floors that would be good with her wheelchair and match her esthetic but also look good when we go to update. The salesperson listened to my needs and recommended the perfect vinyl flooring. Removal and installation all happened in one day. All pricing was upfront with no "surprise" charges on installation day. And the installation crew did an amazing job and addressed any of my questions. I received a gift card for my time in posting this honest review, however I would have done it for free. The day after installation, I booked another appointment for them to come back out to give me an estimate on carpet for all the bedrooms. Very satisfied! PO #TX11146
John
GBThank you for your excellent work Thank you for your excellent work. Your installers did a great job. They were knowledgeable and well mannered. The did the work quickly with attention to detail. The experience was a pleasant one. I would use your company again