Horrible. First jacket arrived late and only after requesting refund. I'd ordered the wrong size, no big deal, that's on me. I paid to have it shipped back and exchanged for a larger size. Never arrived. Was told repeatedly it would come, kept receiving broken tracking links until finally customer service stopped responding altogether. After nearly six months, no jacket and no response to my request for refund. I will never shop here again.

very pleased very pleased Instead of disappointment usually associated with online purchases, I was delighted to find the black color is a richer, slightly more cinnamon-black than I expected, the leather isn't stiff and cheap, but soft, and the fit was perfect. Love the Mayhem look (probably the reason I chose this one) This was a wow.

Still waiting for delivery after weeks of assurances it is on the way Customer service promised delivery weeks ago. Shipping information still says it hasnt even been shipped. Followed up several times asking for updates after it was promised again a week ago. Now not even getting a response to requests for updates. Will be contacting my credit card to report I have been scammed if I dont hear from customer service soon or receive the item ordered almost 2 months ago. Not using this merchant ever again.

I had a good experience I had a good experience. Although the cut of the coat was tighter than i thought so i would suggest the next size up when ordering or maybe just that jacket fits that way? Anyway, the sizes may rin smaller than average but a nice coat overall. Looks quality and stylish. My delivery time was perfect less than 2 weeks.

Ordered two jackets Ordered two jackets. One jacket arrived after two months and already looked like the "leather" was peeling from the back and smelled horrible. Second jacket never arrived and even after emailing customer service numerous times, never received my refund. I had to go through my payment method to get a refund.