Great company to work with Great company to work with, I have bought products from them for a few years and they are responsive when I forget things and shipping is quality

So I am a Fabricator So I am a Fabricator, I design custom metalwork and then build it for clients. And I did my research on several companies to not only deliver a trust worthy product but also give me sound tech support. These guys won by a long shot. They literally took my idea and helped me develop an order list. And I must say it worked seamlessly. If I had one complaint it would be the price. I feel that the prices are quite a bit high. But I know that I’m getting exactly what I need when I order from them.

They called me before shipping my error I ordered a power supply and a roll of LED lights. During packaging of my order, they noticed that the power supply that I ordered was not the one I needed to power the lights. They actually called me to check if I meant to purchase that power supply or if I wanted one that would work with the lights I purchased. That avoided me from receiving my order with the wrong power supply and having to return it and wait to use the lights. They even made the necessary changes to my order over the phone. I really appreciated the phone call instead of just packing the order and shipping it!

Both the 38" and 78" Aluminum LED… Both the 38" and 78" Aluminum Channel LED received bent! This was 100% due Aluminum Channel LED shipping in packaging that would get bent. Thus, having to ship it back would have set the Job schedule way back. Very unhappy, because they Solid Apollo LED shipped a 78" Aluminum LED without any real support! Very poor on Solid Apollo LED part, had to unbend which ruined the final quality of the Job. If they had put much better cardboard tubing the it would have not got damaged. Made them look like amateurs, since this must have happened to lots of other customer! What should been a good experience turn out to be disappointment which was 99% avoidable.

The website is easy to use and has… The website is easy to use and has plenty of insight resources. It's relatively easy to determine if the product you're looking at will work for the situation. Placing the order is easy, and shipping solutions are fair. We have been using Solida Apollo for several years, and we have a 100% success rate for our customers.