I couldn't get my credit card to load… I couldn't get my credit card to load into new card. Customer service was not open to deal with matter. I love homemakers but I wanted to buy something and couldn't, had to use my NFM card which I didn't really want to do.

Your customer service Personnel was… Your customer service Personnel was very helpful, thank you, they made the sale!!

Checkout was difficult Checkout was difficult. Tried to purchase in-store and had to provide so much information just to place order that I left without the furniture despite having cash in hand. I just wanted to buy something not sell you my data to sell to third parties. Let people buy furniture without providing a blood sample, work history, and family tree. Thanks.

Shop at a store that cares about its customers! The prices and information on the website are wonderful. All the information about the company is so appealing: it is refreshing to be able to buy from a company owned by actual people who stay in a town and support it. When I needed a question answered, I got a prompt response from an actual human. Again, it was really different from most other dealings with bigger companies. When I need other furniture, I will start at Homemakers.

Questions were answered quickly with… Questions were answered quickly with the online chat. Super easy transaction that saved me from having to drive two hours to check in person.