Mark
GBCabinet doors look great Cabinet doors look great - shipped in the time frame promised & package well for shipment
Gregory Nave
GBUnusually good customer service I was really blown away by the customer service at this place. I’m a general contractor and have become accustomed to bad customer service and non existent communication with so many suppliers these days, I felt like I was transported back in time to a place where you call and get to talk to a real person right away who actually knows what’s going on and seems to genuinely care about your order. Any little detail or question that would come up while they were processing and building my order, I would get a phone call and email right away asking for my input.
MR. ROB LANDERS
GBEasy to work with Easy to work with, very knowledgeable, professional and courteous! It was a pleasure to do business with them. Shipping was too high…that really detracted from the exceptional prices and quality work. However, understand…it’s a necessary part of the process.
Ellen Nolan
GBThe cabinet doors are beautiful The cabinet doors are beautiful. Well made with quality products. The only reason I didn’t give 5 stars is because they did not deliver my rush order on time. I had to follow up to get it moving along. They sincerely apologized, refunded the extra money I paid to rush it and got it out that day. Everyone makes a mistake now and then and they really tried to make up for it.
James Gazdick
GBBest customer service ever! This is what customer service used to be like. I ordered some custom hickory cabinet doors and wanted to make some drawers to match but couldn't find the proper router bit to match the edge of the door. I contacted their customer service who was more than happy to tell me which router bit to use for so I could match their doors which I was then able to do. I then ordered more doors since the first set were crafted so beautifully and found one had a crack. I again contacted customer service with a picture of the cracked door and they immediately began working to replace the door and sent it out to me within a week. This is one of the best companies I have ever dealt with and their work is beautiful! Thank you Custom Built Door!!!