Our Farm makes hanging baskets and… Our Farm makes hanging baskets and sometimes our grow doesn't do so well. We are first time buyers here and I must say we are impressed! The plants arrived in BEAUTIFUL condition with only minor issues that were easily dealt with-they are happy in the greenhouse at the moment as we allow them to adjust before utilizing in our baskets. The plants were a great size! Bigger than expected which is ALWAYS a great thing! I wish I could leave pictures to show them here-they really are gorgeous and healthy! We look forward to ordering more(which we already have!)

Shipper Issue I had experienced extensive damage to one of my boxes during shipping. The box showed evidence it was mishandled. The cases were even turned on their sides upon delivery. I called customer service to report the issue. I was asked if I wanted NC Farms to open a claim with the shipper and asked to provide photos which I did. Before I knew it a replacement shipment was shipped. Most of the trays damaged were less than total quantity, however full trays were sent in the replacements. I was not expecting this level of customer service! I was very surprised and happy with the level of service provided. This is one of the reasons I will always purchase my plant plug needs from NC FARMS.

Damaged seedlings Two of my seedling trays arrive damaged. One tray had almost all of the seedlings unsavable. There were no other seedlings available to replace them so I had to go with a different type of plant that was only available in a larger size (100 instead of 250). This left me with nothing to take its place and I was only credited with 35 of the larger plant size.

Top Wholesaler Great communication, great product. Wish they wouldn't use UPS because UPS drivers mishandle packages, and wish there were larger annual plug sizes to choose from other than 250 trays which are very tiny. Would like to see more annuals available in 36 or 72 plug trays. Otherwise, fantastic wholesaler! Thanks!

Excellent plant plugs and a refund on… Excellent plant plugs and a refund on the trays that came damaged. Thank you!