Horrible customer service Horrible customer service. It says 30 day money back guarantee. Well my dog won't eat it. He has cancer so I thought I would try this "human grade food". He didn't like it so when I finally got someone in customer service I was told I couldn't return it because I got a 40% discount...you can't call because they have no phone number so I have been chatting with a very rude Clyde. He basically told me to accept it that I can't return it and donate it to someone..in process of getting my money back thru my credit card .they said they will take legal action??? Seriously!!!

Excellent food/Poor shipment packaging Love the food for my dog. You can actually see the ingredients and it does not smell nasty as most wet foods do. My only issue is with the packaging it is sent in. Both times I received orders it appeared that left over cardboard was use to box the shipment and the tape nearly held it together. Would be nice to receive in a clean quality box that is a better representation of the high quality food inside.

I will never do business with Happy Howl again. Happy Howl has somehow put me on an automatic reorder every 2 weeks. I did not sign up for that. I have replied to their emails numerous times and gone on the website to customer service. It says they will respond within 24 hours and I have NEVER received a reply. My credit card is being charged $89. every 2 weeks. I have a dispute in for them currently and today there was another $89 charge on my credit card. I would not recommend doing business with a company that has non existent customer support. I had to have my credit card company block them in addition to filing a dispute of the charge.

Great food from a great company My autoship order was received on time as promised. I haven't had to make any changes yet to my account, but I'm hoping that will go smoothly if or when it's ever necessary. I absolutely love this human grade food for my dog. I had tried making my own at home several times; it took me way too many hours, made a huge mess of my kitchen and ended up costing only slightly less than Happy Howl. My dog gobbles up every last bite, is energetic, healthy and has a very shiny coat!

Healthy food!!!!! I had been trying different foods to help my dog with chronic constipation. After feeding my dog Happy Howl his system is healing and no longer needs stool softeners. Thank you for helping my Chester!