Wonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!

Item arrived after delays due to world… Item arrived after delays due to world wide pandemic and product shortages (run on berkey water filtration systems). I received email alerting to the delays and the option to cancel order. I allowed order to complete and eventually the unit arrived in good condition as ordered. Can not fault RainHarvest for the delays, everywhere I tried to order they were out of stock at the time. Satisfied overall.

Placed Two orders with this company…awesome service Placed Two orders with this company other than the USPS dropping the ball these guys are awesome they get you order out fast. They were more than helpful on the phone with providing the information I needed so I can order what I needed. Highly recommend these guys.

Great service, great product! Rainnharvest was upfront and contacted me personally to update me on the availability and late shipment of the Berkey system I had ordered. Due to the pandemic, my system was manufactured and shipped much later than expected. They phoned me to let me know and offered to cancel my order (I didn’t cancel). They contacted me 2 more times to update me as to when I would receive it. It arrived sooner than expected and in perfect condition. Thank you Rain Harvest!

Products arrived early and in perfect… Products arrived early and in perfect condition. Installation was straightforward and simple. Price was best I could find. I will use RainHarvest again whenever I have a need for their products. Best Price. Functional. Speedy delivery. What more can you ask for?