Very courteous and helpful they… Very courteous and helpful they explained that the shipment will be late and apologized appreciate their response

It’s always worked to my satisfaction -

I recently had our pond remodeled… I recently had our pond remodeled because we were told it was to deep and supposedly not ecco friendly by my our local pond contractor. That apparently was not so and when we introduced our 27 Koi fish back into the newly remodeled pond they died after a few days. So much changed the level of benificial bacteria was absent. The amount of gallons of water had changed to less and overdosing of chemicals had been introduced to the pond. Water happened after that the pond had become overwhelmed with algae rotting plants what a mess. I called My Natural Pond after watching there videos and what do you know Ron answered the phone I was shocked. I expalined the situation he offered his advice I applied the aquaplancton and it is looking very promising we can't wait for the product to fully do it's magic. This Kiwi thanks you Ron...CHEERS!!!!

It works! All the conditions that foster algae, we have. We live in a hot weather climate; there is a large bush behind our pond that sheds its leaves into the pond; and birds love to use the pond to drink and bathe. But we also have fish in the pond. So My Natural Pond is perfect for us and IT WORKS! It takes a few weeks to clear the "pea soup" but it does clear it. I recommend it and my fish recommend it.

The level of service has been excellent… The level of service has been excellent from the order to delivery and to responding to questions regarding progress. Ron has delivered on all aspects. Still waiting for the product to complete its cycle of killing off the algae, but am very hopeful of a huge success story.