Hindu Rope hoya My Hindu rope Hoya arrived in a box that was so smashed I was almost afraid to open it! The plastic nursery pot had a sharp dent in the bottom & there was a lot of dirt missing but the 6 inch plant was still cushioned & protected by the heavy paper cone. None of the 5 inch tendrils were damaged & it is an amazing healthy green plant. I'd like to see a Timelapse video of the trip from Fl. to Az!!

Service was good Service was good. Buying was an easy experience. Shipping took a full week, but I’m on the opposite side of the country so I totally understand that, not to mention that i got a shipping notification within 36 hours.

Terrible customer service Terrible customer service, doesn’t answer emails at all, won’t provide accurate tracking information

I never got my plant -

Wonderful robust,healthy plants & fantastic customer support Received my first order from houseplantexperience.com but suffered a couple of losses because the shipment got caught in a surprise arctic blast that hit my area. Informed company of the problem and they immediately sent out replacements with no hassle. Outstanding communication that allowed me to track shipment along the way to the moment it arrived on my doorstep. Phenomenal packing -- every plant arrived without losing a speck of soil, ready to take center stage in my home. Plants are robust, healthy, well rooted, and free of pests. I hope I can keep them looking as wonderful! Their website lists several plants I haven't been able to find elsewhere -- some I've never heard of before -- so I know I'll be placing more orders. Overall, a wonderful experience, superior plants, and a great vendor -- a dangerous discovery for my budget!