Joe B
GBOur experience with CPI could not have… Our experience with CPI could not have been better. From the installation to the instructions on how to use the new alarm system, was really great. The technician was very expert, friendly and took care to help us navigate our new system.
customer
GBThe installer was unable to install a… The installer was unable to install a majority of the work. In addition, he didn’t turn away when I entered my security code which made me uncomfortable. He was on his phone chit chatting with someone the entire time he was at my home (talking about PTO and a vacation request). Overall, this was a disappointing experience and now I will need to use CPI as well as ring cameras and a ring doorbell installed.
Customer
GBTreatment by the sales rep Treatment by the sales rep; not honest from the beginning and disrespectful to the end. The installation person did a great job.
Tracey Duncan
GBDouglas made this experience awesome Douglas made this experience awesome. He was so kind, patient, knew his job inside and out, so helpful and even said hi to my dog. Personable and professional. We need more like Douglas!
John Phillips
GBNot as robust as my previous system My name is wrong on account and apparently no one can fix. The functionality of the system is limited. Installer did good job, could not connect switches to system, but that may be an issue with construction company and CPI person they were working with as they were supposed to be compatible.