Great Customer Service I had a minor issue with a board I installed last December. A replacement was shipped out immediately. I am very pleased with the ability to modernize my old wired system. Using the reliable wired system has the advantage of no battery operated sensors. The best of both worlds.

Fantastic System! This system is fantastic. It installed just as easily as the videos said it would, and it works perfectly. My challenge is making all of my automation software work with it, but there are plenty of videos out there to tutor that depending on what setup you have. Great product that does what it professes to do. Thanks!

It went pretty well It went pretty well, however setting up with Alexa was a problem. You have to go into Alexa and make some settings before the Konnected side of it is able to continue. Sorry I can't be more specific but I just going back and forth till I got it. Suggest you do a set up specifically for Alexa and then you will see the issue. Otherwise very easy.

I must commend the Konnected tech Andy I must commend the Konnected tech Andy Wolf... He tried for weeks to get me back connected to my SmartThings hub. My original Konnected device would no longer connect anymore. We tried everything. I finally came to the conclusion the unit went bad. I purchased a new one... And again Andy was there to help me connect it which was not an easy task! I have to give him a lot of credit for his patients and perseverance!

Overall love the product Overall love the product. Very compact and well thought out. Coming from a somewhat old school I would like to see a little bit better installation “manual” maybe one or two printed pages. Had to do a lot of clicking around to get all the pieces of info. Although Andy is really is very responsive with Q & A. I would certainly recommend your products and plan on installing in a few other places. Also, could not do the initial start up with iOS had to use android device.