Anthony was very valuable to us Anthony was very valuable to us. He’s very knowledgeable about your products and probably couldn’t find a nicer guy. Thank you

Customer Support lacking Salesperson and local installer were great. Sale was a bit rushed, but overall fine. After the sale customer support is limited. Never actually able to speak to a human who could or would help. They may have 24 hour monitoring, but tech support is via phone messages and “support tickets” at their convenience, not the customers. If the installation technician had not given me his number I would have been sunk. He made extra effort and even he could not resolve one issue. They also failed to inform me that the app you must download is not fully supported and I still had to call to have my personal alarm schedule changed. Not a fan, should have stayed with Vivint.

Very intelligent young man let me know… Very intelligent young man let me know know he really cares about his customers answered all questions about this product hope it’s doesn’t change anything in the future to come Lillie Mae Colter

I don't like not having a guide on how… I don't like not having a guide on how to use the screen. We also were not shown that the smoke and broken glass detectors were active.

Salesman and installer was very… Salesman and installer was very professional and the installer even help me after hrs with connecting my wife to app