Shopping procedures easy to follow -

Seeking and Finding Finding just the correct size; height, width and style bar stool to compliment the table I ordered, within a reasonable amount of time for my search, is what made my experience grat. Also the price was reasonable.

Upping review to 5 stars I am upping my review to five stars (initial review lower) for the excellent customer service experience. The CSR was very patient and worked with me to resolve the issue. We had good communication each day so I knew they did not forget about me. Then, after many emails and proper documentation (yes it was a lot of effort on my part and patience), Houzz customer service came through and SOLVED the problem and got a full refund issued from the original seller.

Overall shopping experience Overall, I found the shopping process to be easy and convenient. However, I must express my dissatisfaction with the delivery fee of $40 plus to have the product delivered to my door. While I understand the need for delivery charges, I find this fee to be quite steep. As a customer, I'm willing to pay for delivery, but I believe there should be more options available, considering the cost of the product. Additionally, given the expense of the product, having the option for delivery at the curbside is not appreciated I hope you consider this feedback constructively to improve the delivery experience for your customers.

NVP Gutters and More Substandard NVP Gutters and More showed up late without proper tools or supplies. Their work was unprofessional, rushed, and sloppy. Instead of using a crimping tool to connect sections of downspouts they crushed the ends and jammed the pieces together. This restricted water flow and would eventually clog with debris. One of the downspouts was over an inch from the wall instead of against the wall. The end caps were white with silver gutters. Two of the downspouts were pitched up potentially trapping water in the bottom of the downspout. I called MVP Gutters and More back to correct their installation. When they painted the end pieces they left dripped paint on our pavers. When they were correcting the pitch of the two downspouts, I saw how they were connecting the sections, crushing instead of crimping the ends. The second time I called was to have them connect the three downspouts correctly with a crimping tool and correct a gutter that I noticed was pitched away from the roof. Nick, the owner, came and corrected the pitch on the gutter and fixed two downspouts but declined to fix the third, he said it was fine, and left it crushed and restricted. Instead of calling them back a fourth time I decided to pay someone else rather than deal with NVP Gutters and More again. NVP Gutters does work for Rhino Roofing as a subcontractor, beware if you are using Rhino Roofing to do your gutters. AVOID NVP GUTTERS AND MORE!!! I have pictures to support my claims.