Prices can't be beat but service needs improvement Their prices are fantastic, but it took them nearly two weeks to acknowledge our order and contact us about shipping (we ordered the white glove delivery). Otherwise, the process went smoothly. Would use again if I wasn't in a rush to receive my items.

review very easy site to navigate ..

Easy to use, great prices Only reason I didn't give 5 starts is because I haven't seen the actually product yet. They were one of 3 places that have the specific rug i was looking for, and they have it for just over 1/3 of the price that i found it elsewhere. They have great prices, easy to navigate and use website and payment system, AND they surprised me with a rug mat, which technically they paid a penny for me to take! I'm impressed so far. As long as the rug is of good quality, I'll use them again and highly recommend them to my friends.

Great deals also customer service is very helpful. This is the first time i am ordering from RugsHQ. I'm happy to have found them as i was searching for a company that made these rugs more affordable. Arthur at Customer service answered all my questions patiently. I will send another review to inform how i like the rug once i receive it.

Great Price for a Beautiful Rug I found this website using Google Shop. I searched the rug I wanted and RugsHQ.com had the lowest price, and they had good reviews. I proceeded to the website and found my rug with a bonus discount code of 15% off the already low price plus a free rug pad. Can't beat that! I used the chat feature to ask about multiple tenders for payment which they do not do, however it was easy to get a customer service representative to help. They were courteous and helpful. I just placed my order so I cannot speak to quality of product but I had a good experience with finding product, product price, and order placement. I also appreciated that Paypal was accepted.