After a 2 month search in LA for a sofa… After a 2 month search in LA for a sofa and 2 matching side chairs, I was able find just what I was looking for on my first visit to Grayson, staff were friendly and outgoing, enjoyed negotiating prices and delivery options.

Ordering on line was not difficult Ordering on line was not difficult. I called the following day, making sure everything went through correctly, they mentioned 2-3 days for a response from shipping. Day 2 shipping emailed me regarding shipping. Very efficient.

Gorgeous round table Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.

Postive Experience Great Customer Service. Good pricing, lower than competitors Quickly sent fabric swatch. Notified of back ordered shipment status to verify I still want product

Better deal online than from sales associate. I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.