Wish I'd switched to them sooner! I had a system I liked, but a provider that I didn't. I found Surety online after looking for alternatives near the end of my contract, but I wasn't sure if I would need someone to physically help me with it, as my old company made everything seem really complicated. Since it was month to month service, I decided to give it a try, and I'm so glad that I did. They've made it easy, been there if I have questions, and I'm saving a ton, too. Last week I added a plug in smart module, and set up the on/off schedule I wanted for the light I plugged into it, and adjusted my call list without having to talk to anyone or let anyone into my house. It's a huge improvement to be able to make changes on my own when I want to make them. And again, I'm saving a ton, too. Wish I'd found them before I signed that 3 year contract!

Great customer service Great customer service! Thank you! It was the Ultimate!

The only provider to go with, period! I've had quite a bit of experience with security providers, and Surety is by far the best that I've encountered. They are the third monitoring service that we have used for our home, and we are customers for life! This is a DIY alarm service, which basically means that you install the system yourself. Do not be intimated by this. Installing a wireless security system is much easier than many think. If you run into any issues, the friendly and knowledgeable techs at Surety will guide y through step by step. Anytime you have a question or an issue, you'll get a very quick response. You also own your system and are not locked in by any contracts. They use Alarm.com which is the exact same platform that ADT, Brinks, and thousands of other providers use. To save money, I purchased all of my equipment on ebay. That brings me to another positive about Surety; you don't have to buy the equipment from them. If you do choose to buy equipment from them, they have an optional zero interest payment plan, spread out over 12 months. Now for the best part, plans range from only $6 to $29 dollars per month! We have the $29 package. This includes the monitoring (system has it's own cellular connection), home automation, and the security cameras. The home automation has too many features to list, but you can see a breakdown of each plan at their website, suretyhome Go with Surety!

Our old system needed an update and… Our old system needed an update and wanted to do diy. Surety provided great customer service / support, and have a transparent, easy site to manage your account. Switched to Surety from a competitor and feel much better about our home security.

Surety Home Biggest pros: -Not locked into a long-term contract -Comically low prices and plans customized to your needs -Staff is knowledgeable and responds quickly -100% online communication -Not a scam to scrape for your data like most of the big names in DIY home security and automation