Greg Gitter
GBVery Happy We were greeted at the door with a very nice gentleman Kevin Grinenko, very professional. No fuss, no pressure, answered our questions , very helpful. We found the perfect dinette set for our needs. Very satisfied with the service and attention we received from Kevin.
MJ
GBThe assembly team is the highlight! Customer service has been good on the front end. Quality of furniture has ranged from excellent to poor. Their value pieces are poorly made and not worth the savings. Higher end pieces are well-made and the assembly service that comes with the delivery is extraordinary. Do not open a credit account if you cannot pay in full by the end of the interest free term. It is a waste of money in the long run.
Marilyn Jones
GBKATRINA MADE IT HAPPEN ! I appreciated the employee named Katrina from AuburnHills! I called to confirm and change my delivery date And found out that they had not even Assigned one withe the department!! I am expecting company for the holiday (It would have been a terrible disapointment had I not received my funiture on time! ) Katrina, Checked and made me another appointment right away via phone. I appreciated this. Please make Katrina Employee of the month on behalf of Me & my Family& Friends.Thank Y Mrs.Marilyn Foster J
Stephanie Zoltowski
GBHorrible Protection Plan - Not returning to GW! We bought a living room set 15 months ago and it's rippling, lumpy, and pilling already. We were told by the salesman that the protection plan was awesome and covered "everything!" so we felt confident buying the set. We filed a claim for these issued and were denied because they said the issues were normal wear and tear. We have to buy a new couch already, going straight in the trash and will never go back to GW because the protection plan is useless.
Janice Ruffin
GBI went to Gardner White to purchase a… I went to Gardner White to purchase a new mattress. The mattress I was looking at was a medium to firm. The whole experience was nice. They were delivered next day no problem. Until I went to lay on the mattress. I hadn't looked at my receipt. The salesman had put in an extra furm mattress. And now I've spent over 700 dollars for rock hard mattress feels like laying on stones but I've got to take responsibility for not looking !t my receipt. I'll always pay attention now.