Migala Carpet One

5400 W Michigan Ave, 49009, Kalamazoo, United States
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3.70
Based on 20 Reviews

5

40.00%

4

20.00%

3

20.00%

2

10.00%

1

10.00%
About Migala Carpet One

Migala Carpet One Floor & Home offers an impressive selection of high quality, affordable flooring. We welcome you to either one of our locations in Kalamazoo or Portage. Our showrooms are equipped with budget-friendly flooring options for your home, business, or establishment. The product lines include but are not limited to carpet, carpet tile, hardwood, area rugs, stone, ceramic tile, laminate, luxury vinyl tile and sheet vinyl. We will help select the right product for residential, builder, and commercial applications and budgets. Our friendly staff of professionals can assist you in a wide variety of services such as interior design, in-home shopping, and installation excellence. Since 1959, Migala Carpet One has been a leader in serving communities of Southwest Michigan with their flooring needs. We strive to find the perfect product that makes you feel at home using us to turn your visions into reality.

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Joel P. Bowman
GB

Carpet was defective and reordered Carpet was defective and reordered. The reorder was also discovered to be defective. I am currently waiting for a second replacement.

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Jason & Beth Valade
GB

Good product but terrible communication. Wrong product install Lack of customer service

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Alice Goodwin
GB

Excellent workmanship The "artist" doing our tiling was very professional, the result exceeded our expectation. The only glitches were from the warehouse, where some of our order didn't get sent with the rest of our materials. This caused a 1 day delay in finishing the job.

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Matthew Searles
GB

What an excellent experience What an excellent experience dealing with Migala! My sales representative Emily Haase treated us like family and was there to answer any questions we had. She made us feel more than just a sale but rather a friend that she wanted to make sure purchased exactly what we needed. We are very happy with our experience with Migala and would without a doubt recommend Migala for all your flooring needs!!

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David Shires
GB

Multiple Issues - still not taken care Multiple Issues - We had carpet installed in 10 rooms in an office building. 1) the 2 guys that did the work, were very professional and busted their butts. But they were understaffed for the job. They said there was supposed to be 2 more people with them but that never happened. When I complained 3x to the sales office the VP finally called me and said they would be back on schedule by the end of that day. 2 days later we were still not on track. 2) I can see seams in most of the rooms including my office and my conference room which are the areas I use the most. I have voiced my concerns about this and still no response. 3) I like the carpet and the 2 installers worked very hard. Kudos to them. My issue is with planning and then the VP blowing smoke and never following thru with this project that was supposed to be done in just a little over 2 days. It ended up taking 4 days and I had 12 employees that could not work for part of that. Management is at fault on this one.

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