Great customer service and products! I have ordered a few things from here, and never had any problems. The site is easy to use and offers great deals on my Trail of Painted Ponies figurines. I received one item that was slightly damaged, and when I called, they did not have another on hand to replace it so they just substituted the next figurine on my list, even though it cost a few dollars more. The lady I spoke with on the phone was very apologetic and eager to make me happy again. I was bummed they didn't have the same figurine, but that will not stop me from shopping here agian.

No longer waiting... Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back for Christmas, and at this point I would not trust that the outcome of my unreasonable wait would be anything different than disappointment. I am in the process of attempting to return the damage item for a total refund which should include the cost of shipping it back, but I'm getting no response from this company to email or phone messages left . All I want now is my money back and good bye and good riddance for me.

I like music city gifts so much I like music city gifts so much! it's the perfect place to find something to give others and yourself. Fast shipping too. Browsing through the site again in preparation for the holidays!

Easy For overseas customers, we do not have choice of picking Our own country. As a result, what I experienced, my order was gone to another country. Hope you can improve the ordering process for an overseas customers like me.

Broken because the piece I was purchasing was a collectible (not new), I called first to ask about the condition. I was told it was in great condition had the box and the tag. All of which was true. However, when my order arrived, there was a small piece that was broken off. I just wish this information would have been disclosed as well.