Fabulous! I love shopping at the Better Living Store Outlet and Retail Store. The employees are always friendly and helpful. The shopping experience is always pleasurable. No high pressure sales pitch, just knowledgeable employees that are willing to assist with any home needs. Tony English and Sara Green assisted us while we were building our home with lighting, a Beam system, and closet organizers. They were courteous and provided us with the information and supplies/products necessary to add to the beauty of our home!

Customer Service doesn't have access to your order I actually had to call after 11 days and ask where my order was. They don't have access to your information, your order, or your invoice...they need to call the 'business office' -- they could not answer the question -- I now have to wait to hear back from them, about 'a business day or two'. Tracking your order 'is not something customer service does'. I have never, ever experienced an online customer service department that doesn't know what happens to orders once they are submitted. Once I get my call back, and see that the order is shipped successfully, I will conclude my business relationship with this company for good.

Now waiting for order Ordered because everything was listed as "in Stock" and even showed the quantity of each item. However, AFTER placing my order I was informed a day later that I would now have to wait because 1 of 2 items was not in stock. I am now waiting for them to tell me when item will be available to ship. Pricing was pretty good but not good enough to make up for the wait due to their misrepresented stock. Had their inventory shown as out of stock I would have ordered from another vendor. Oh well.

Have made several purchases from Better Living store The staff was very helpful with our purchases and spent time making sure we had everything needed.

Good The product arrived in good shape. The postage was high. There should be a more economical way to send it. The product was also just as described.