Prompt and efficient. Items were efficiently packed with a minimum of packing materials. Promply mailed and received. I love the idea that all items are compostable or recyclable.

Essential Oils Overkill Love the fact that the packaging is biodegradable and attractive. However the essential oils in the lavender earl grey are way too strong. I feel like I'm putting essential oils directly on my lips and not lip butter. My particular purchase was a bit grainy, not smooth as I anticipated. The product could have been larger as well. The price point for what you get is greatly lacking. So definitely 3 stars for me.

I needed to change my delivery date and… I needed to change my delivery date and you were so accommodating. Everything came in non plastic packaging. I've ordered other eco friendly products from other vendors that arrived in plastic. Very frustrating.

Great customer service in an age of poor customer service Placed the order and received it expeditiously. Once received, a staff member (owner?) reached out to make sure we were satisfied. Love that kind of personalized customer service. Well done! (Also loved the minimal packaging!)

The simple gesture won my loyalty A company that sends hand written thank you notes, follows up with great emails about your order and ships/delivers on time earns my respect and my loyalty!