Bad communication & Item Bad communication. Didn’t receive an order confirmation and didn’t receive shipping confirmation. And when I did receive the product, there was a mistake. Had to send back the incorrect item and Inspire Hardware would not send me the correct item until they got the wrong item back. This was their fault and they held up the product for another 2 weeks.

Wonderful company and amazing customer service Wonderful company and amazing customer service. I was able to contact through IG and find the answer I needed. Whoever messaged back was so helpful including pictures of items I was curious about. We are so pleased with our new door knobs!!! Thank y’all! We will be purchasing more from you!

Kayla Pouncy was invaluable in helping… Kayla Pouncy was invaluable in helping me zero in on exactly the right thing with a tight deadline. Then, she and the warehouse folks got my order pack and shipped very quickly.

Kayla made the difference Kayla made the difference! I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances. The quality and packaging of the product is excellent. Delivery was prompt- within a week. Your customer service is 5 star. Kayla was so helpful in walking me through all my questions. She even went above and beyond to ensure the number of items I needed was either in stock or arriving soon to your warehouse. It helps to have that kind of inside knowledge available for the customer. She sent me a summary of my order and I was able to pay through included link. easy. Thanks Kayla!

Highly recommend Inspire Hardware We cannot recommend Inspire Hardware enough. We selected the dainty pulls for our kitchen project. Inspire hardware offers unique designs that you don't see anywhere else, at a great quality. We love how our pulls turned out in our new kitchen. Most importantly we were extremely pleased by the service that Inspire hardware offers. They were quick to respond to any questions, address any issues, and prompt to ship the products. We highly recommend them and we will use them again in any future project.