Easy to navigate but hard to find. It was hard to find what I needed because the part I needed was out of stock. And the recommended replacement part was not the correct size. and it would cost me more to return the item than to keep it.

The ordering process is unclear and… The ordering process is unclear and resulted in the incorrect size being ordered. I am trying to work with what I got, but it is proving quite difficult and more expensive than planned.

I’ll give you 5 stars I’ll give you 5 stars! You shipped my order out earlier than expected. That was great! Able to get on my project sooner than I expected. Keep up the good work.

Non existant support. Gave the company all measurements of my existing drawer boxes, was told which slides to order, and they do not fit. Have twice reached out during normal business hours for assistance with items sold to me. Have not yet been able to speak with anyone who can assist me.

Continued hardware support You continue to support 20 year-old furniture items the manufacturer/retailer no longer makes, The table is still beautiful and would be fully functional with new slide hardware. (I broke the old) Fortunately, they were aware that you made great replacement hardware, You've saved us a lot of money to replace the whole set with new "modern" furniture we don't like nearly as much.